Account Billing

Home/Help Article/Account Billing

Account Billing


Whether you have a Boingnet On-Demand account, or a Monthly Subscription account, managing your account billing is easy.  Your account billing can be managed thru the My Account Page of your account.

To Access Your My Account Page:

From the Home page, click on your user name in the upper right corner and then select Payment Method:

Billing1

 

You’ll navigate the the My Account Page where you can do the following:

  •    Buy Credits (For On-Demand Accounts)
  •    View Credits Order History (For On-Demand Accounts)
  •    Change Plan (For Monthly Subscription Accounts)
  •    View Monthly Invoices (For Monthly Subscription Accounts)
  •    Enter Payment Method (For All Accounts)

 

 

 

To Enter a Payment Method:

 

  • Click + Add Card
  • Enter credit card information
  • Click Add Card

 

Buy Credits:

For On-Demand accounts, in order to buy credits for the campaign components you’ll need – such as email, landing page, and domain credits, click the Buy Credits option:

 

On the following page, using the drop down menus on the right, select the approximate number of each of the following components that your campaign will need:

Billing4

 

When you are done selecting the credits you need, page down and click Purchase:

Billing5

 

On the next page you’ll see an Order Summary:

billing12

 

Review the details of your order and then click Continue:

 

Billing13

 

On the Payment Page, select the credit card to use and click Submit Order:

 

Credit Order History:

For On-Demand Accounts, to view your Credits Order History, select that option from the sidebar:

 

You’ll navigate to the Credits Order History page where you’ll see a list of all credit orders to date:

Billing17

Change Plan:

For Monthly Subscription Accounts, click the Change Plan option to change your monthly plan:

 

On the next page:

  •    Select the number of contacts for your new plan
  •    Scroll down and click Change Plan Now

Billing9

 

The following page will display and Order Summary.  Scroll to the bottom and click Continue to get to the Payment Page:

Billing15

 

On the Payment Page, click Submit Order:

Billing16

Monthly Invoices:

For Monthly Subscription Accounts – to view your Monthly Invoices, select that option from the menu:

 

On the next page, you’ll be able to view your Monthly Invoices to date:

Billing18

 

Contact Our Support Forums for Help

We are perpetually seeking to evolve our product as well as our support process. If you didn't find your answer here take a moment to visit our support forums as well as submit your ideas on how we can bring Boingnet to the next level!

Support Forums

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.